Healthcare Solutions | Heatlh Sector

Client Acquisition & Sales Automation

Lead Management & Distribution Systems: Tools for high-volume lead capture, qualification, and automated distribution to sales teams.
Advertising and Marketing Platforms: Integrated solutions for targeted member outreach, campaign management, and performance tracking.
Call Centre Integrations: Seamless integration with CRM and data platforms for efficient agent workflows and audited communications.

Data Security & Member Engagement

Customer Data Management and CRM Platforms: Secure, centralized platforms for storing sensitive member/patient data, managing relationships, and ensuring data compliance (HIPAA/POPIA readiness).
Customer Portals & Business Portals: Dedicated, secure gateways for member self-service, policy access, claims tracking, and partner collaboration.
Communication Systems: Audited, secure platforms ensuring efficient internal and external organizational communication.

Internal Performance & Governance

Employee Performance Control Systems & Score Card Control: Tools for tracking agent productivity, service levels, compliance training, and organizational KPIs.
Intranet and Extranet Platforms: Secure internal hubs for staff collaboration, document sharing, policy access, and management across multiple branches.
Meeting Control Systems: Platforms to streamline meeting governance, agenda tracking, and action item accountability.
Procurement Systems: Solutions to manage supplier relations and control internal purchasing of critical medical or business resources.

Strategic Consulting & Compliance Analysis

In-depth Business Analysis and On-site/Off-site Consulting to optimize member service workflows and ensure adherence to data security regulations.
Development and implementation of robust Digital Strategies focused on compliant, scalable growth.

Secure Data & Platform Infrastructure

Expert Database Architecture, Design, and Integration to establish a secure, centralized data foundation for sensitive member information.
Design, Development, and Maintenance of Corporate Web Sites and secure client portals built for trust and compliance.

Client Acquisition & Performance Marketing

Full-spectrum E-Marketing services (SEO, PPC, Web Analytics) integrated into CMS technologies to efficiently drive qualified leads and accelerate member acquisition.

Project Delivery & Governance

Dedicated Project Management ensuring the timely, secure, and successful deployment of complex digital solutions and system integrations.

Please share your details and we’ll be in touch to arrange a demo.

Health Sector